ESTA Visa Waiver FAQs

What is the ESTA visa waiver?

 

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What is the Visa Waiver Program (VWP)?

The Visa Waiver Program (VWP) program allows citizens from participating countries to travel to the U.S. as non-immigrants for business, tourism, transit and medical purposes. Travelers arriving into the U.S. under the VWP are permitted to stay up to 90 days per visit and not required to obtain other travel authorizations, such as a U.S. visa. There are currently 39 countries that participate in the VWP. 

Individuals traveling under the VWP agree to waive their rights to review or appeal. Thus, obtaining an approved ESTA does not guarantee a traveler entry into the Untied States.

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What is an ESTA Travel Authorization?

ESTA stands for Electronic System for Travel Authorization. ESTA is an online application system developed by the United States government to pre-screen travelers before they are allowed to board an airplane or ship bound for the United States. Starting on January 12, 2009, any person entering the United States under the visa waiver program is required to hold an approved ESTA. Foreign nationals who are not eligible to ESTA or who have been denied an ESTA, will need to apply for a U.S. visa.

You can use this website to submit your ESTA application. The following information is required to submit the form:

  • Passport information
  • Contact information including home address and telephone number(s)
  • Travel information such as your U.S. point of contact and U.S. accommodation address
  • Employment information (if employed)
  • Credit or debit card information for paying the application fee

Once you’ve entered the required information, your application to travel to the U.S. under the Visa Waiver Program is processed by the system. Your application may take up 72 hours to process, however most applications are approved within minutes or a few hours. If your authorization is approved, you will be cleared to board the air or sea carrier for the United States.

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Who is eligible to apply for admission under the Visa Waiver Program?

You will be eligible to apply for admission under the Visa Waiver Program (Visa Waiver Program) if;

  • You intend to enter the United States for 90 days or less for business, tourism/pleasure or transit
  • You have authorization to travel via the Electronic System for Travel Authorization
  • You arrive via a Visa Waiver Program signatory air or sea carrier
  • You have a return or onward ticket
  • Your travel may not terminate in contiguous territory or adjacent islands unless the traveler is a resident of one of those areas 
  • You are a citizen or national and are in possession of a passport from one of the Visa Waiver Program countries (see list below)

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Who needs to apply for an ESTA travel authorization?

All travelers entering the United States (by air or sea) under the visa waiver program are required to hold a valid ESTA travel authorization. The purpose of ESTA is to enable the US Department of Homeland Security to pre-screen all Visa Waiver Travelers before they leave their respective countries. U.S.-bound travelers are recommended to apply for a Travel Authorization at least 72 hours prior to departure.

Each individual who does not have a visa and is planning on traveling to the United States under the Visa Waiver Program must have a pre-approved travel authorization, this includes infants and children. The authorization needs to be obtained before traveling and is required regardless of whether that travel is via air or sea. It is admissible for a third party to submit an application on behalf of a traveler.

The full conditions on an ESTA are:

  • The ESTA is valid for 24 months from date of approval (or to the expiry date of your passport if the passport expires within the next 24 months);
  • The ESTA can be used for multiple entries;
  • The ESTA can only be used for visits up to 90 days per stay from the date of arrival to a U.S. territory;
  • The holder of an ESTA is entitled to undertake tourism and certain business activities such as exploring job opportunities, consult with business associates, travel for a scientific, educational, professional or business convention or conference; and
  • The holder of an ESTA is not permitted to engage in any work, study or training.

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How long is my ESTA valid?

Unless revoked, travel authorizations are valid for two years from the date of authorization, or until your passport expires, whichever comes first. However, an ESTA can also be revoked or overwritten by the applicant when resubmitting a new ESTA application. Your travel authorization will also automatically terminate when your passport expires before the end of the two-year period when the travel authorization was issued.

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Does an ESTA guarantee entry into the United States?

An approved travel authorization only allows you to travel to the U.S. it does not guarantee your entry. Admission is determined by a Customs and Border Protection (CBP) Officer, who will review your passport and ask you questions regarding your visit upon your arrival in the United States. The officer will then establish if you may enter based upon your admissibility under the Visa Waiver Program, and U.S. Laws.

If your electronic travel authorization is approved, this approval establishes that you are eligible to travel to the United States under the Visa Waiver Program, but does not guarantee that you are admissible to the United States. Upon arrival in the United States you will be inspected by a Customs and Border Protection officer at a port of entry who may determine that you are inadmissible under the Visa Waiver Program or for any reason under United States law.

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Is an ESTA like a visa?

No, an ESTA is not a visa. It does not meet the legal or regulatory requirements to serve in lieu of a United States visa when a visa is required under United States law. Individuals who possess a valid visa will still be able to travel to the United States on that visa for the purpose for which it was issued. Also, individuals traveling on valid U.S. visas are not required to apply for an ESTA.

Furthermore, an ESTA will not be recognized in place of either a non-immigrant or immigrant visa. If you hold a valid visa, you can travel to the U.S. under that visa and there is no need to apply for an additional travel authorization.

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Do nationals or citizens of countries that participate in the Visa Waiver Program require an ESTA if they are only transiting through the United States en route to another country?

Eligible nationals or citizens of countries that participate in the Visa Waiver Program require either an ESTA or a visa to transit through the United States. If a traveler is only planning to transit through the United States en-route to another country, when he or she completes the travel authorization application, the traveler should select the option that their visit is for "Transit" purposes for the "Address While In The United States" field on the application.

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What should a traveler do if he or she is not approved to travel with ESTA?

If an ESTA application is denied and the traveler wishes to continue with the trip, the traveler will be required to apply for a nonimmigrant visa by completing a DS-160 form as well as attend an interview at a U.S. Embassy or Consulate.

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Who can apply to enter the U.S. under the Visa Waiver Program?

Any individual who is a citizen or national in one of the participating countries can apply for entry under the VWP. The following is a list of eligibility requirements:

  • You are entering the U.S. as a non-immigrant, for no more than 90 days for either business or recreational purposes.
  • You are the owner of a valid VWP passport issued by a participating country.
  • You are the holder of a return or onward ticket.
  • You have obtained an approved ESTA.
  • You have plans on returning home and your trip does not end in a location near to the U.S., or on neighbouring Islands. However, if you are a resident of one of those areas, it is permissible.
  • You are not a potential threat to the welfare, health or safety of the United States or any of its citizens.
  • The U.S. Customs and Border Protection officer holds the honor of making the final decision of entry, and you will need to prove that you are qualified and are free to be allowed entry under the VWP.
  • You waive any rights to review or appeal any decision made by CBP regarding your entry into the United States.
  • You can provide confirmation and re-affirm your waiver of rights upon arrival. You are required to submit personal information and items that will personally identify you, such as fingerprints and images.
  • You have conformed to all the requirements of any previous admission(s) under the VWP.

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What are the passport requirements to travel under the Visa Waiver Program?

The passport needs to contain a digital chip with a digital photograph of the passport holder. This digital chip carries unique identifiers about the passport holder. A dedicated readable area must also be present in the personal information section. This is identified by the two lines of text with numbers and chevrons (<<<) at the bottom of that page.

Note: Only full British Citizens are eligible to apply for an ESTA. British Subject, British Dependent Territories Citizen, British Overseas Citizen, British National (overseas) Citizen or British Protected Person are not eligible to travel to the U.S. under the VWP and will require a U.S. visa.

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When should I opt for a visa to travel to the U.S instead of an ESTA?

  • If your stay in the U.S. will exceed 90 days and does not comply with the requirements for entry into the U.S under the VWP, such as a visit for recreational or business purposes that is under the 90-day limit.
  • If your air or sea carrier you are using to travel to the U.S. is not affiliated with the VWP.
  • If you feel strongly that you do not qualify to enter the U.S. under the VWP as a direct result of the Immigration and Nationality Act § 212(a).

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Are there specific drawbacks of using the VWP?

Because you waive your right to review and appeal under the VWP, the following conditions are to be noted:

  • You have no right to appeal a determination as to admissibility if your entry into the U.S. is denied. Meaning you could travel to the U.S. and still not be allowed to enter, but you would have no right to contest the denial of admission.
  • You have no right to review or appeal your removal from the United States, should you break the terms and conditions surrounding your admission. This does not hold true for those who entered the U.S as asylum seekers under the Visa Waiver Program.

Your status as a non-immigrant is not changeable once you are given entry into the U.S. under the Visa Waiver Program.

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What if the CBP Officer doesn’t allow me entry into the United States?

If you are denied entry into the U.S., you will need to return to your home country or a third country. You will be deported via the same carrier you used to travel to the U.S.

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Is the ESTA the same as an electronic visa, considering the additional questions?

No. An ESTA is a visa waiver and the United States does not offer "electronic visas". An ESTA differs from a U.S. visa in that the visa requirements, for example for the B1 and B2 visas, are multifaceted and require an interview at a U.S. consulate or embassy. The ESTA does not require as much information prior to travel nor an embassy interview, whereas the application for a visa is accompanied by specific personal information as well as information regarding the applicant’s travel plans and more comprehensive information on an individual's employment, immigration and other personal history. Visa Waiver program participants are not subject to these questions when applying for a travel authorization and there are no plans to include DS-160 questions on the ESTA form.

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When is the best time to apply for a travel authorization?

A travel authorization application should be submitted weeks or months before the date of travel. Applications are accepted any time before traveling to the U.S. and once approved, an authorization will last for a 2-year period, or the date of passport expiry, whichever comes first.

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Can potential travelers apply for a travel authorization in order to travel to the US on short notice without previously making arranged travel plans?

Yes, pre-booked or detailed U.S. travel plans are not required to complete the ESTA application.

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If the Visa Waiver Program traveler owns more than one passport, is it possible for the traveler to take a trip to the U.S. using a different passport to the one used in the application process?

No. Each individual traveling on the Visa Waiver Program must travel on the passport they originally used to obtain their approved authorization. It’s important to note that if the traveler is in need of a new passport, a new travel authorization application must be submitted to ESTA and a new fee will be charged for each new application. Therefore, it is important to ensure that your passport is current and will last the duration of your planned stay.

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Is it still necessary to fill out an I-94W form if I’ve obtained an approved travel authorization through ESTA as a Visa Waiver Program traveler?

No, it’s no longer necessary. With the introduction of the ESTA, the process has been streamlined, allowing the DHS to do away with the formalities of filling out I-94W forms for Visa Waiver Program travelers. The now paperless process allows many carriers the ability to validate messages and applications directly related to the applicant’s ESTA status. Thus, it stands to reason that I-94W departure coupons are no longer being given to individual’s traveling under the Visa Waiver Program with a previously approved travel authorization, unless the traveler is arriving to the U.S. by land.

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Why is it imperative for me to obtain a travel authorization under the Visa Waiver Program when traveling to the U.S?

The ESTA enables DHS to determine traveler admissibility to travel to the U.S. under the VWP. An approved ESTA does not guarantee entry into the United States as entry is determined by Customs and Border Protection officers. Without an approved ESTA or visa, a traveler will not be allowed entry into the United States.

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I am not eligible for an ESTA, I would like more information on applying for a visa, where can go to get more reading material?

Information regarding U.S. visa categories and requirements can be found by visiting the following link:

https://usa-visas.com/

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How do I apply for a travel authorization to visit the U.S?

  • Fill out and complete your application online – double check your passport number and the passport-issuing country.
  • Confirm the data for each traveler
  • Submit the applications
  • Make your payment
  • Application status will be emailed to you when a decision is reached by CBP (US Customs and Border Protection).

Here is a summary of each of those steps for a clearer understanding of how to complete the application process:

Fill out and complete your application online

You will need to supply information on:

  • Basic personal information
  • Passport information (your passport needs to be one issued from a VWP participating country)
  • Employer information
  • Address and contact person or organization within the U.S.
  • A contact that can be used in emergency situations
  • Credit Card information
  • Answers to the nine eligibility and security questions

If you are making a group application, please be sure to fill out an application for each individual who will be traveling to the United States. This includes infants and children. Each individual who wishes to travel to the U.S. under the VWP is required to have an approved travel authorization.

Double check your details, especially your passport information.

Submit your application

Send your application after ensuring that your answers are correct. If you need to make a correction, you can go back to the application by choosing the previous button BEFORE submitting your application.

Take note of your application number and store it somewhere you’ll remember it

Your application number will come in handy at a later stage if you need to check your application status or to update your application details. Along with your application number, you will need to supply your passport number and date of birth to access this information.

Make your payment

Again, be sure to check your information before making payment as there are certain data fields you will NOT be able to change post-payment submission. You have up to 7 days to make your payment after initiating your application whether your application is a single application or a group application.

To make your payment, simply enter the required credit card information. Payment is required for processing the application, and then upon acceptance and approval of your travel authorization, a fee is required to process each application.

How to view your application status?

You’re likely receive your application status within a few minutes or hours of submission; otherwise you may need to wait up to 72 hours to receive an update. The system will automatically issue you information that you can use to check your application status in the event that your status has come back with a pending notification.

You can receive one of the following three responses to your application:

  • Authorization Approved

If you receive this message it means that you can now travel to the U.S. using your approved travel authorization under the VWP. You will receive confirmation of the application approval and your payment receipt. Please note that this still does not guarantee your entry into the U.S.

  • Travel not Authorized

You have not received authorization to travel to the U.S. under the VWP. However, a denied ESTA application does not necessarily mean you cannot enter the U.S. If you still wish to travel to the U.S. you will need to obtain a visa. You can find more information on visa categories and their use by visiting www.travel.state.gov.

  • Authorization Pending

If you receive this status you may need to wait up to 72 hours to receive a decision. You can stay updated by checking your ESTA status using your previously stored application number, passport number and date of birth.

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Why are there additional information fields and how are they relevant?

9/11 was the catalyst to many changes within the travel industry and that includes the Visa Waiver Program. Since then the VWP has had to adapt and enhance its security measures in order to effectively screen out security risks even before they travel to the United States. In 2016 and again in 2019, the ESTA underwent changes to enhance the security screening capabilities and detect traveler threats before they are allowed to enter the United States.

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What can I expect with regards to the security questions?

Here is some guidance pertaining to the security questions.

QUESTION

You will be asked a question regarding your mental/physical healthy, whether you have drug-related problems or if you have any one or more of the following diseases:

  • Active Tuberculosis
    • Chancroid
    • Leprosy, infectious
    • Lymphogranuloma venereum
    • Gonorrhea
    • Syphilis, infectious
    • Granuloma Inguinale

DESCRIPTION

Diseases

Contagious diseases which could massively impact the Public Health include those mentioned above.

Physical/mental disorders

You should answer “yes” to the question pertaining to physical or mental disorders if:

  • You are currently suffering from a physical/mental disorder and have a family history of the specific disorder in question. Also, if your disorder has in the past, or may in the future pose as a threat to your personal property, or the safety of the people who come into contact with you.
  • You previously had a mental disorder with the above description.

You should answer “no” to the question pertaining to physical or mental disorders if:

  • You do not have any physical or mental illness at this time.
  • You have had in the past, or have at this present time a physical or mental illness which has NOT resulted in behaviour that is obstructive to your property, your safety and/or the safety of those around you.
  • You have, at this present time, a physical or mental illness and have displayed the attributes generally associated with the illness, but these traits have NOT resulted in behaviour that is obstructive to your property, your safety and/or the safety of those around you.
  • You have had a physical or mental illness in the past and have displayed the attributes linked to the illness, and they have resulted in behaviour that is obstructive to your property or the safety of yourself and those around you.

Drug Abusers and Drug Addicts

It’s possible that an individual found to be a drug abuser or addict may not be a plausible candidate for travel to the U.S. You will need to answer this question carefully and honestly.

Consult the following resources for a clearer understanding on the topic:

  • “§ 212(a)(1)(A) of the Immigration and Nationality Act, 8 U.S.C.” [Department of Homeland Security – Customs and Border Protection – ESTA]
  • § 1182(a)(1)(A), and corresponding regulations in the Code of Federal Regulations

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QUESTION

You will be asked a question regarding whether you’ve ever been arrested or convicted of a crime which led to serious damage to property, or grave harm to another person or government authority.

DESCRIPTION

This generally points to such offenses that are morally depraved, vile, and corrupt and goes against all socially accepted behaviour, morals, and values.

The age of the offender and the date on which the offense took place could possibly play a role in whether the offense is considered a crime with regards to the above-mentioned elements.

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QUESTION

You will be asked the question regarding to law violations related to drug use, possession and distribution.

Consult the following resources for a clearer understanding on the topics:

  • “§ 212(a)(2) of the Immigration and Nationality Act, 8 U.S.C.” [Department of Homeland Security – Customs and Border Protection – ESTA]
    • “§ 1182(a)(2), § 101(a)(43) of the Immigration and Nationality Act, 8 U.S.C.” [Department of Homeland Security – Customs and Border Protection – ESTA]
    • § 1101(a) (43) and corresponding regulations in the Code of Federal Regulations.

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Will I need to take along a printed version of my travel authorization to show at the airport?

There is no need to print out your travel authorization, as the system is fully electronic and your air or sea carrier will be able to obtain your ESTA status information from the DHS. It might be a good idea to print out a copy of your approved authorization so as to have confirmation on hand and to keep a record of your application number.

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How private and secure is the ESTA website?

We have implemented security technology to ensure the privacy of all data and other vital information on the website. The website operates within full observance of the international regulations of the Standard Payment Card Industry – Data Security Standard (PCI-DSS) laid down by the main credit companies for protecting their clients' personal information.

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What should my computer or mobile device have in order to successfully submit an ESTA application?

The minimum requirements are an internet browser with 128-bit encryption support. The browser should be updated to the latest version with JavaScript enabled and set to accept cookies. All major browsers are supported. If you still continue to experience problems, try using a different browser platform or internet connection.

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Under what circumstances would I need to re-apply for a travel authorization through ESTA?

Here are the possible scenarios which would require a new travel authorization:

  • You undergo a name change.
  • You have been issued a new passport.
  • You undergo a gender change.
  • Your country of citizenship changes.
  • If your circumstances have changed and it directly affects the validity of some of the questions you have answered on your previous application.
  • Your current travel authorization has expired due to the two-year term being fulfilled or your passport expiring. (Note that although there is a two-year period on every approved application, if your passport expires within these two years, your travel authorization will automatically expire also.)

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I am the holder of a valid, approved travel authorization. However, it expires during my stay and before I leave the U.S. Will I have to apply for a new ESTA before leaving for the U.S.?

It’s not necessary as it’s only required to hold a valid travel authorization upon arrival and for entry into the United States.

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I am a dual-citizen and my non-VWP passport has expired. What should I do?

Enter the most current information for your extra passport, even if it has expired. If you do not own a passport for the Non-VWP country, then leave the passport field blank after choosing the country from the drop-down menu.

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Can I leave a mandatory field blank and will my application be turned down if I do so?

No, every mandatory field is required and you will not be allowed to submit your application with blank fields.  Incorrect information won’t necessary result in a denial of an application, but may require extra time to process before a decision can be reached for your ESTA application.

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Why is my employer information relevant?

Your employment info helps to establish that you are not planning on entering the United States as an immigrant and provides evidence of your intention of returning to your country of origin.

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In the event of making a mistake or a change of details, which fields can update?

Before payment is made and the process is finalised, you can update all information with exception to the passport number and passport issuing country. To make changes to these two fields, you will have to start a new application and pay the fees associated with the application.

If payment has already been made, you can only update the following:

  • Your email address
  • Your address while in the U.S.

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My passport information has changed since applying for my travel authorization through ESTA, what should I do?

If the passport on which you based your travel authorization application has changed for whatever reason, you will have to begin the application process for a new travel authorization. Please note that application fees are payable on the new application.

There are a number of other details you can update on your application without applying for an authorization. Take a look at the list here.

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How can I correct a mistake on my ESTA application?

All applicants are given an opportunity to review the information they supply and to ensure that it is 100% correct before submitting the application. You will be asked to reconfirm your passport number as well. You can still make changes before making payment. This includes all data except the passport number and passport issuing country, so it’s vital to ensure that this information is correct.

If you’ve made a mistake on your application regarding your passport and biographical information, you will need to start a new application. This new application is subject to the application fees.

For more information on fixing mistakes on your ESTA, please see the following link: Fix a mistake on ESTA Form

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I’ve made a mistake on my ESTA application regarding my Passport Issuance or Expiration Date. How can I fix it?

You can still make changes provided the application has not yet been processed. If you have already made a payment, you will have to begin the application process again. You will be required to pay the fee for the new application.

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I need to update my application, but I’ve forgotten my application number, what do I do?

You can make changes to your application by clicking on the “retrieve application” option on the homepage. Once you’ve clicked on this option, you’ll notice that it takes you to a new screen where you can choose between retrieving a single application or a group of applications.

You will need the following information to retrieve a single application:

  • Passport number and date of birth
  • First name
  • Family Name
  • Passport issuing country

When you have entered the information after being prompted, you can select continue to go on to your application page.

You will need the following information to retrieve a group application:

  • Group Point of Contact information (please note, this refers to the details of the person who originally submitted the group of applications.)
  • Group ID (If you do not have this number or are uncertain in any way, you can choose the option titled “I do not know my Group ID”. The Group ID number will be sent to the original application email. I.e. the email address used when the group was first created.)
  • Contact’s First Name
  • Contact’s Family Name
  • Contact’s date of birth
  • Contact’s Email

Once all the information has been entered, you can go on to access the group application.

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What is the travel authorization fee?

There is a fee for both the processing of the application as well as the authorization of the application.

Processing Fee: there is a fee payable upon submitting the application for processing. Note that each new application requires a new fee; however, more than one application can be paid using a single payment.

Authorization Fee: There is a fee payable upon approval of your submitted application. You will receive authorization to travel to the U.S. once your application is approved and an extra approval fee will be added to the credit card payment. Note that this payment is only payable if your application is approved.

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What is the payment process for submitting an ESTA?

ESTA applications will be not processed without a valid payment method. All payments are to be made using one of the following credit or debit cards:

  • Master Card
  • VISA
  • American Express
  • Discover (JCB, Diners Club)

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Can I make one payment for more than one application?

Yes, the ESTA makes allows group applications that can be paid using one payment method and one transaction. Group applications are applications which have two, or more, applicants applying at the same time. However, applying as a group does not mean that individuals in the group must travel together.

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What is the maximum number of ESTA applications that are allowed under the same payment?

The total amount of applications you can submit per single payment is 50.

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Can I apply now and pay later?

Yes, for both single and group payments, you can apply now and make your payment within 7 days of application being created in the system. After 7 days, your access to your application will expire and you will have to recreate your application or group applications.

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Is my credit or debit card information safe?

Yes. The ESTA system does not retain any credit or debit card information. Your payment details are processed in observance of the international regulations of the Standard Payment Card Industry – Data Security Standard (PCI-DSS).

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I want to pay for a group of applications. Will I receive notification of status all at the same time?

No, after application submission, the status of each application will be determined individually and you will be notified of their status within the 72-hour processing window. The authorization payment amount will be allocated once all the applications have been worked through and they have a status of either "Approved" or "Travel Not Authorized".

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How do I apply for a group?

You will need the following information on hand:

  • First Name (not nicknames, this must be the same as on your identification documents)
  • Family Name
  • Date of birth
  • Email Address
  • In the event of an organization making the payment, the name of the organization can be written down too as an optional extra.

After completing your first application, you can add a new application or add an unpaid application by clicking the respective options for those two choices.

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Who has access to the data shared with ESTA and how is it protected?

The information to the ESTA submitted by applicants can only be accessed by those who are required to deal with it. All data is strictly controlled and the standards of security are privy to the industry standards found in similar screening programs for travelers.

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Is any ESTA data shared with third-parties?

Data provided by travelers applying for an ESTA is not shared and remains within rules set out by the Privacy Act System of Records Notice and these regulations can be found on the DHS website. There are a few instances where data may be shared outside of the ESTA framework. These instances include:

  • The sharing of information with different sectors of the DHS. This sharing is selective and compartmentalized so that the information and the information may only be used if the use is in correlation to the sector’s duty.
  • Consular offices of Department of State. This sharing is in the aftermath of a travel authorization denial and is for the specific purpose of helping the officers make a decision regarding the visa based on the information that is supplied.
  • Sharing of relevant information with recognized and proper federal, state, local, tribal and foreign governmental agencies. As well as other joint government institutes.
  • Sharing of information can be determined by the DHS is they find that the sharing of the information can be directly beneficial for anti-terrorist motions, or if it is used for compiling information related to national and/or international security felony.

Air and sea carriers will have access to your ESTA application status. However, they receive no personal information other than that directly pertaining to the travel authorization.

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How long will my data be stored on the ESTA platform?

Generally, the information remains active for as long as your travel authorization is active, which is a period of two years. This can be shorter if your travel authorization expires sooner than expected for any reason, for example, your passport expires before the official expiry date of your travel authorization, whereby your ESTA will automatically expire along with your passport.

After your Travel authorization has expired, the DHS will hold onto the data for a further year.

After this period, your information will then be archived for a further twelve years.

Data being used for the following reasons will be kept for the span of the activities they are in use for:

  • Data still actively being used or linking to law enforcement activities
  • CPB Data linked and matched to Investigations this is inclusive of denied applications.

ESTA data that is provided to replace the I-94W form and its data will be held for the duration of 75 years.

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Why is my data archived and who has access to it?

All data is archived after expiry of the travel authorization. This is to ensure the availability of the information so that it can be recovered should it be needed for national security, investigation, and other related law enforcement purposes.

There is limited access to the data after it has been archived and it will be recalled only for the purposes mentioned above.

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What should I do if my ESTA application was denied?

If you still wish to travel even though your application was denied, then you will need to apply for a non-immigrant visa. You can visit www.travel.state.gov for more information on how to go about applying for the appropriate visa. Luckily, in this situation, a denial of a travel visa through ESTA does not automatically revoke your eligibility to apply for a visa. If your ESTA application is not approved, the matter cannot be brought before a court in order to reconsider.

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Is it possible to re-apply for an ESTA if I was already denied an ESTA?

If your application has been denied, it’s highly unlikely that it will be approved the second time around if your circumstance have not changed since the date of the first application. Travelers who have not qualified for ESTA are not qualified to travel under the Visa Waiver Program, thus they will have to apply for a non-immigrant visa through their nearest U.S. Embassy or Consulate.

It is vital to note that re-applying with different or fake information in a bid to meet the requirements for a travel authorization will permanently disqualify the traveler for approval to go to the U.S. under the Visa Waiver Program.

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My travel authorization was denied and I’d like to find out why? How can I go about doing this?

You can make a request for redress online at the DHS Travel Redress Inquiry program website. However, because the ESTA program has been formed in such a way so that only individuals who are not qualified to travel under the VWP, or whose travel to the U.S. would be a security risk, aren’t issued a travel authorization, there are simply no guarantees that you request will be successful.

Embassies and Consulates cannot give you any information, nor resolve issues regarding your denied travel authorization.

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Is it possible to get an emergency visa appointment at a US Embassy or consulate in the event that the traveler’s application for travel authorization was denied, but the traveler needs to travel immediately?

The availability of next-day appointments simply cannot be guaranteed. Therefore, it’s imperative to apply for an ESTA approval well ahead of time. The suggested minimum is 72 hours before travel departure, however, to be on the safe side, applicants should apply weeks or months in advance. You can get more information about the visa appointment process at your nearest consular, or at www.travel.state.gov.

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What should I do if my group is locked and I cannot use the Group ID to access my application?

You can navigate to the Retrieve Application Page where you’ll find a button for retrieving one application. You can use this option to access any individual application even when the group is locked.

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Apply for ESTA

An ESTA visa waiver is required for tourism, business or transit travel of less than 90 days.. Failure to obtain an ESTA can lead to denial of entry at the border and a large fine. It is advised to apply as soon as possible.

Apply for ESTA